Our cut offs Christmas deliveries have now passed for all destinations, and as a small family business, we are taking a break over the festive period. You can continue placing orders as usual, and our next order dispatch date will be 4th January 2022. Thanks for all your support this year!

 

CHRISTMAS ORDER CUT OFF DATES

We recommend ordering as early as possible this year to avoid disappointment! As you are probably aware, there are many issues globally in supply chains and delivery networks. We will do everything we can to get orders to you as quickly as possible, but unfortunately many of these issues are out of our control. The earlier you place your order, the more time we have to get you your products!

MADE TO ORDER PRODUCTS:
    1. Shirts: for any products that are out of stock, we will make them to order for you in time for Christmas. The cut-off date for guaranteed Christmas delivery is 1st December. We recommend ordering as early as possible, as we may need to adjust this cut-off date depending on our order volumes and supply chains.
    2. Loungewear: for any products that are out of stock, we will make them to order for you in time for Christmas. The cut-off date for guaranteed Christmas delivery is 1st December. We recommend ordering as early as possible, as we may need to adjust this cut-off date depending on our order volumes and supply chains.

IN STOCK PRODUCTS:
Our snoods, face masks, headbands and scrunchies are not made to order, and if they show as in stock, we will dispatch them within 1 - 2 business days. The delivery time depends on which postage option you select at checkout.


CHRISTMAS LAST DISPATCH DATES

Our cut off dates for guaranteed Christmas delivery for in-stock items are in the table below.

UK cut-off dates:

Friday 17 December UK standard 48 hour delivery
Monday 20th December (by 12pm) UK 24 hour delivery
Tuesday 21st December (by 10am) Special Delivery Guaranteed

International cut-off dates

Cut off date Destination
Tuesday 30th November Caribbean
Sunday 5th December Australia Greece, Italy,
New Zealand and Portugal
Tuesday 7th December Africa, Central and South America,
Asia, Far and Middle East
Thursday 9th December Cyprus, Malta and Sweden
Friday 10th December Eastern Europe (except
Czech Republic, Poland and
Slovakia), Turkey
Sunday 12th December Canada, Czech Republic, Finland, 
Poland and USA
Wednesday 15th December Austria, Belgium, Denmark, France,
Germany, Iceland, Ireland, Luxembourg,
Netherlands, Norway, Slovakia, Spain,
Switzerland

*Please note that Royal Mail is likely to have their busiest year yet again this Christmas, and they are still dealing with ongoing staff shortages caused by the Covid-19 pandemic. 
These delays are out of our control, and to prevent any disappointment we really encourage you to order as early as possible! 

 


CHRISTMAS OPENING HOURS

Our office will be closed between 22nd December 2021 and the 3rd January 2022, but our products will continue to be available for purchase on our website. We will be dispatching orders on the 30th December, and then will be back to our usual daily dispatch timeframes from the 3rd January 2022.

 

RETURNS

For any products purchased after 1st December 2021, we will be extending our returns window, meaning you have until January 6th 2022 to let us know that you'd like a refund.
Please note that you cannot return face masks for hygiene reasons.
If you'd like to return something, please send us an email to hello@newtlondon.com with your order number as well as the item(s) you'd like to return, and we'll send you instructions on how to return your item(s).