***COVID-19***
We are still open and operating throughout the Covid-19 outbreak. During this time, delivery may take slightly longer than the below timeframes. We ask you to bear with us during these exceptional circumstances, and whatever happens, we will make sure to keep you posted with the most accurate information. 

We ship worldwide from the UK. If you have any questions, drop us an email at hello@newtlondon.com and we'll be happy to help.
You can find out standard delivery timeframes below. Please note this is the time from dispatch once we have received your shirt from our factory, which can take up to 3 weeks depending on the item.

Destination Timeframe Cost
Free UK delivery 3 - 4 working days FREE* over £200
UK (small items & accessories)
3 - 4 working days
£3
Standard UK delivery
3 - 4 working days
£5
Europe 3 - 5 working days £15
US & Canada 4 - 5 working days £30
Australia & NZ 8 - 10 working days £20
Rest of the World 8 - 10 working days £25

If you need something faster, we can often organise next day delivery to the UK, and same-day delivery in London. Please get in touch with us if you require this and we'll do what we can.
 

Returns

We are very happy to offer a refund or exchange for any items returned to us within 14 days of purchase provided that they are in the same condition as when we delivered them to you, and in the original packaging. Please note that we are not able to accept returns for face masks due to hygiene reasons.

To return your item(s), please email us at hello@newtlondon.com, and we'll send you instructions on how to return your item(s) safely to us. In your email, please let us know your order number, which items you wish to return/exchange and whether you're looking for a refund or an exchange. 

Returns are extremely expensive for small businesses like us. We do ask that you cover the cost of the return, and we suggest getting some tracking on your return to make sure we receive it safely.

Once we receive your returned parcel, we will process this within 5 - 7 working days. Once your refund is approved, you will see the refund come back into the account of your original payment method within a further 5 - 7 working days.